British Airways
British Airways connected with Bond to create an improved, more intuitive customer experience through their 96 Check‑in and 70 hosted Fast Bag Drop kiosks at Heathrow Terminal 5, as well as within their dedicated check‑in zone at New York JFK Terminal 7. The kiosks streamline check-in processes, allowing both online check-in completion and self-service luggage check-in, while also freeing up customer service desks for more complex inquiries.